A2Z Computer Services Inc

Corporate I.T. Solutions, Computer Repair and Web Design in Henderson, KY

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Why we created a new Facebook page

December 16, 2010 by A2Z Computer Services Inc 1 Comment

A2Z Computer Services, Inc on FacebookIf you “like” our page on Facebook there’s no doubt that you’ve seen a bunch of posts from us this week regarding our new page. Earlier this week we launched a new page for A2Z Computer Services, Inc. on Facebook because of some technical issues with our old page.

Don’t worry, these technical issues are not a virus or anything that will effect our fans on the page. When we originally created the page a long time ago we categorized the page incorrectly and didn’t have our “official” name as the page name. Instead of having the page categorized as “Local Business” we had it as a “Product / Service”. This is fine for some but in our case we were unable to have the phone number, address and hours fields. This also means that individuals viewing our page from their mobile phone couldn’t access our number, address and hours of operation.

Therefore we decided that even though we have a large number of fans and followers on our original Facebook page, the best solution would be to create a new page and migrate our connections from the original to this one. This isn’t the first time we’ve encountered this issue. We have gone through this process for various clients before as well.

It can be a hard choice to make this jump for some, but the choice to do so is often the right one. The process of notifying the current fans on your page to the new one can take time but patience is a virtue. Once our new page’s numbers are back up to where they should be and all of our fans on the old have had a chance to come to the new one we will delete the old page. Until then we will be updating both pages and and doing lots of promotion for the new page.

We appreciate everyone’s continued support and look forward to furthering our relationships that we have began on Facebook and other various social media outlets.

Click here to visit our new Facebook page: A2Z Computer Services, Inc. on Facebook

Filed Under: Company News Tagged With: A2Z Computer Services, connect, facebook, fans, migrate, page, Social Media

A Decree to Small Business Owners

June 17, 2010 by A2Z Computer Services Inc Leave a Comment

Here at A2Z Computer Services Inc., our new service called Mad Skillz Marketing has really taken off, and we are not surprised. It’s been amazing helping all of these strong business create a presence in the Social Media world. Many of you reading are fairly new to this “revolution” altogether, some of you have had personal social networking accounts for years, still others are just now discovering the benefits that this whole thing can bring to your company.

Living and working in the Southern Indiana / Western Kentucky area, we’re use to small businesses all around us. It’s nothing new for us to know the business owners at our local coffee shop or restaurant. To put it simply, small businesses are all around, and if you’re reading this, there’s a good chance that you own one or are part of one.

I believe there’s a dilemma that many small business owners face in regards to social media. A lot of people will look to the big companies like Starbucks, Target, all the big guys, and they see that they have thousands and even millions of followers and they then get discouraged because they only have 35 or 100 fans and followers. A quick word of advice…

Don’t allow yourself to become overwhelmed!

Don’t freak out and give up, what you are doing is important not only for you, but for your customers as well.

Numbers are great, and I hope that one day you too get thousands of followers, but please understand that you have an advantage that the big guys don’t have. Your small size allows you to really connect and really show how much you care about your customers. You have the ability to say something personal to them everyday, to hear about their bad experience at your restaurant and make things right, to tell them about a special offer just because they’re a faithful customer or to even tell them how much you enjoyed the movie that they saw last night. Be content with the followers you have and allow your network to grow naturally, trust me, it will.

Should you create strategies to grow your network? YES
Should you creat a better customer experience? YES
Should you be proactive in finding new customers? YES
Should large numbers be your main concern? NO

The weekend is almost here, have a great one everybody!

Try to discuss ways that you can take advantage of your small size with your employees and coworkers in regards to your business’s social networking, the possibilities are endless, they just need to be thought up by someone!

Filed Under: Marketing, Social Media Tagged With: A2Z Computer Services, connect, customer, customer service, employees, experience, indiana, kentucky, Mad Skillz Marketing, overwhelmed, owners, small, small business, Social Media

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