A2Z Computer Services Inc

Corporate I.T. Solutions, Computer Repair and Web Design in Henderson, KY

April 2013 Update Details

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It’s the second Tuesday of April and that means it is Microsoft‘s Patch Tuesday, the day of the month when Microsoft releases several scheduled patches and updates for their various software products. In the arena of Third-Party applications, Adobe has updated a small number of products and Java still sits at version 7 Update 17. So, here is a quick break down of the updates:

Microsoft:

  • Two Critical bulletins that cover Internet Explorer and Remote Desktop Client. Both of these vulnerabilities allow for attackers to launch programs remotely.
  • Seven Important bulletins that affect various Windows versions (two impact Windows 8 directly), Office, and Windows Defender. 5 of these vulnerabilities allow for a user to increase their privileges on a computer, while 1 bulletin can results in a denial of service for Domain systems, and the last bulletin causes information disclosure.

Adobe:

  • One update to Coldfusion that could allow an individual with no credentials to the administrative console to gain access.
  • One update to Shockwave Player that could allow an individual to remotely launch programs on a computer.
  • One update to Flash Player and Air that could allow an attacker to crash the program and take control of the computer system.

Users are encouraged to apply these updates to a test system prior to deployment to their critical systems to test for conflicts and problems caused by the updates to existing programs. Microsoft Windows users are encouraged to test and apply both Critical updates as soon as possible to avoid potential exploitation.

There are currently limited known attacks in the wild for the Microsoft updates, none of which currently target either Critical bulletin.

Here are links to the security update advisories:

Microsoft: http://technet.microsoft.com/en-us/security/bulletin/ms13-apr

Adobe: https://www.adobe.com/support/security/

Additionally, April 8th 2013 marks the day that Windows XP Service Pack 3 has 365 days remaining on its Extended Support. After April 8th, 2014, Microsoft will no longer be providing updates or patches for Windows XP Service Pack 3. Service Pack’s 1 and 2 are currently no longer supported.

For more details or to schedule an onsite service call to get updates installed as part of our Preventive Maintenance service, feel free to contact us.

Update – New Licensing Agreement for Office 2013

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As reported previously, Microsoft has updated it’s licensing agreement for Office 2013 such that users are required to purchase a new copy of Office 2013 should they decide to re-install the suite on another computer, such as a new computer replacing a failed one.

However, after much complaint from users, Microsoft has decided to repent and update the EULA once again. Now, users may perform one transfer every 90 days (uninstall from one computer to install onto another), except for hardware failures when a computer is being replaced. Those situations allow for immediate re-installation.

It will take some time for the changes to be implemented in the activation process and users may be required to call in to active re-installed copies of Office 2013 for a short time period.

For more information, check out Office’s very own blog post: http://blogs.office.com/b/office-news/archive/2013/03/06/office-2013-retail-license-agreement-now-transferable.aspx

Questions or concerns? Just give us a shout.

New Licensing Agreement for Office 2013

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Changes are a given. In software, they happen quite often. And for Microsoft, they happen without so much as a whisper.

Office 2013 Logo Microsoft released Office 2013 this past January, and with it, major changes in the licensing agreement. However, they didn’t mention anything at the time about the changes. Not until Valentine’s day.

Microsoft confirmed to ComputerWorld in an email exchange that Office 2013’s end user license agreement, or EULA, specifies that by installing Office 2013 on a specific PC, the software license is tied to that particular PC. Effectively, if you replace your PC, you must also purchase a new copy of Office 2013.

For reference, the previous Office version, 2010, allowed a user who purchased a single license retail copy to install Office on a PC, and then re-install it on a new PC that replaces the old PC.

Obviously, for an individual who may be replacing their computer in the near future, this can prove to be a costly change. However, this is an option from Microsoft to help avoid such a wallet rummaging headache.

Office 365 LogoMicrosoft has been selling Office 365 since mid-2011. 365 is a subscription based service that allows a user to have access to the Office programs from multiple systems (up to 5 with Home Premium). Instead of paying upfront for a single license, 365 charges either a per year fee or a per month fee and can be used on any combination of PC’s and Mac systems. Also, should you replace a system, simply deactivate the license on that computer and you can put Office on a new one.

The changes in the EULA, plus the fact that you have to dig through multiple pages on Office.com to find details on Office 2013, show that Microsoft is pushing consumers more towards subscription based cloud services over conventional retail products.

So, you may be wondering what option is best for you. And just like the answer to most questions of this nature, simply put, it depends on you. Individuals with a single PC in their home or business will likely never see the need to have 5 or more computers licensed for Office 365 and would be fine with a retail copy of 2013, even if they replace the PC within a year or so.

Multiple PC households and small to medium sized businesses will likely find the subscriptions both cost effective and more efficient, with the ability to share and collaborate on documents, plus the inclusion of Office products such as Access and Publisher.

If you’re thinking of making the switch to the latest version of Office, give us a quick call or Contact Us and we’ll help you figure out what option is best for you.

ComputerWorld’s Article

 

The Importance of Routine Maintenance

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Most individuals who own a car get it regularly serviced. Oil change, filter change, check other fluids, check brakes, honk the horn, flash the lights, etc. Manufacturers highly recommend this routine maintenance be performed to keep your vehicle running at tip-top shape and to help prevent breakdowns.

Dusty CPU FanA computer system isn’t much different. It needs an occasional cleaning to keep it running at its peak performance: remove temporary files, update the operating system and other programs, check for malware such as viruses, adware, and Trojans, clean out the dust that’s accumulated inside, and ensure that all the fans are running and keeping that dust from settling.

Preventative Maintenance

While your computer doesn’t keep a ticker going to show how many computing miles it’s been through, it is recommended to have your system serviced for maintenance at least once every 6 months. If the computer operates in highly dirty area, such an industrial plant work floor or a wood workers shop, or even in that auto service station where your car is treated at regular intervals, then the maintenance should be performed more often, and would depend on how much dust and dirt gather inside the system every couple of months. Did you know that dust and nicotine on printed circuit boards actually conduct electricity? We’ve seen them short out systems causing a complete failure.

If your systems haven’t been looked at for maintenance in quite a while, consider giving us a call. Whether you’re a business or a residential customer, we can get you taken care of.

Business customer with more than 3 systems? Let us put you on a regular, 6 month schedule to get your maintenance done. Qualifying customers are eligible for discounted rates.

Our Core Services

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At A2Z Computer Services, we don’t just work on computers. Since 1996, we’ve been specializing in a variety of technology-based solutions to businesses and residents in the Tri-State area. Below is a breakdown of our core services.

Corporate Services

If you were to have a cyber-security related incident, how would you respond?

When it comes to information security, this is an ever important question facing organizations.

In today’s IT environment, organizations must deal with a variety of security incidents such as security breaches from both external and internal sources, notifications when the protection of customer data has been compromised, forensic investigation of fraudulent activities, and sabotage by personnel in sensitive positions.

Having a plan of action before security incidents occur and having the right security partner to help when they do occur is critical. And now we have a complete line of Computerized Video Surveillance Equipment to help with physical security. Be assured that we have the experience and training to know how to help you through any security breach you may experience.

Computer Networking

Even the smallest of businesses need a network of some sort. Whether it’s just a single computer and a router, or a complex network including multiple servers, workstations, wireless equipment, firewalls, and intrusion detection systems, A2Z Computer Services can create a network design that is both efficient and secure.

A2Z Computer Services can help make your network work for your business. A2Z’s trained and experienced technicians can assist with both adding new elements to an already existing network, or we can design and build a network for you from scratch

Ongoing Maintenance

The best way to cut down on computer repair is by frequent preventive maintenance. Electromagnetic energy inside a computer acts like a magnet, actually attracting dust, dirt, nicotine and other contaminants. The build-up of contaminants on critical components prevents heat from escaping. This increases the internal temperature and the potential for breakdowns. We have developed an ongoing maintenance program that will allow us to become aware of potential challenges that may arise within each of your computer systems. With it, we take a proactive stance towards the day to day operations of your computer systems.

Web Services

Website development is a service that most businesses today are need of in some form or another. Whether your business is a one person show or a large team effort you can have many needs met by beginning an online presence with a website. All of our websites are custom built in order to meet your functional, design and budgetary needs. If you already have a website but may need updates to it, we can help you there as well.

Social Media Development

A2Z Computer Services is proud to offer Social Media Marketing Solutions in our lineup. This solution consists of services related solely to social media marketing and its various aspects. Click here for a partial list of clients we’ve already helped.

We use tools such as Facebook, Twitter, LinkedIn, You Tube, blogging and other related applications to maximize your online presence. As consumers and social media addicts ourselves we know and understand what individuals want from their social media experiences and we want to help guide you in the right direction. Here is a basic breakdown of our Social Media Service:

  • Consulting
  • Development
  • Graphic Design
  • Social Media Strategy Classes
  • Advertising Campaign Management
  • Website Integration

Service and Repair Center

We understand that computers can be a bit irritating at times. This is exactly why we have a full service and repair center to serve all of your corporate or personal computer needs. Our service is simple; first we analyze your particular issue and call you with a diagnosis, a plan of attack and a cost of repair. No repairs are facilitated prior to your consent. Any unforeseen charges are approved by you before they are completed. And now, you can get real-time updates via Twitter.

Sales

One of the most common things we hear from people is “I didn’t know you sold computers”. Kenny Garrett started building computers for the US Navy and the general public in 1986 and has been doing so every since. Component for component, A2Z Computer Services builds and sells the highest quality systems and replacement parts available in the market. This guarantees your success when the reliability of your computer(s) is a must.

Continuing Education Center

Coming soon… we will be opening an education center and offering classes, seminars and lunch meetings on various topics. Stay tuned.

For more information, don’t hesitate to call us at (270) 830-9590 or find us online at www.welovecomputers.net, www.facebook.com/a2zcs, or www.twitter.com/a2zcs.